Mufasha Uganda NGO – Refund and Returns Policy for Donations

At Mufasha Uganda, we deeply appreciate your generous support and commitment to our mission. Your donation helps us make a positive impact on the lives of individuals and communities in Uganda. We understand that there may be circumstances where you may have questions or concerns about your donation. This policy outlines the procedures related to refunds and returns of donations.

Donation Eligibility for Refunds:

Donations made to Mufasha Uganda are generally not eligible for refunds. Once a donation is processed, it becomes a vital part of our efforts to support the community, and we are unable to reverse or refund it.

 Unauthorized or Erroneous Donations:

If you believe that an unauthorized donation has been made from your account, or if there has been an error in the donation amount, please contact us immediately at [Contact Email/Phone Number]. We will investigate the matter and, if necessary, initiate a refund.

Receipt of Incorrect Tax Deductible Information:

If you made a donation and received an incorrect tax receipt, please contact us at [Contact Email/Phone Number]. We will promptly rectify the situation and provide you with the correct documentation for tax purposes.

Contact Information:

For any inquiries or assistance related to donations, refunds, or any concerns, please do not hesitate to contact our support team at [Contact Email/Phone Number]. We are here to assist you and address your questions promptly.

Changes to this Policy:

Mufasha Uganda reserves the right to modify or update this refund and returns policy for donations at any time. Any changes will be posted on our website, and the date of the most recent update will be indicated at the top of the policy.

We sincerely thank you for your contribution to Mufasha Uganda. Your support is invaluable in helping us achieve our mission and make a difference in the lives of those we serve. If you have any concerns or require further assistance regarding your donation, please feel free to reach out to our team. Your commitment to our cause is greatly appreciated.